Marc Stickdorn

À propos de l'auteur

Marc Stickdorn is a prominent figure in the field of service design, known for his contributions to the understanding and application of design thinking in service-oriented contexts. He has co-authored several influential books, including "This is Service Design Thinking," which has become a foundational text for practitioners and educators alike. His work emphasizes the importance of user-centered design and the integration of various stakeholders in the service design process, making it accessible and practical for a wide range of industries.