Armand V. Feigenbaum

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Armand V. Feigenbaum was a prominent American quality control expert, best known for his pioneering work in total quality management (TQM). He introduced the concept of 'total quality control' in the 1950s, emphasizing the importance of quality in every aspect of an organization, from production to management. His groundbreaking book, 'Total Quality Control', laid the foundation for modern quality practices, influencing numerous industries across the globe.

Feigenbaum's ideas have shaped the way organizations approach quality assurance and customer satisfaction. He believed that quality should not be a separate function but rather a fundamental part of the organizational culture. His contributions have had a lasting impact on quality management principles, and he is often celebrated for his role in advancing the field and training future generations of quality professionals.