Jeanne Bliss

著者について

Jeanne Bliss is a renowned expert in customer experience and loyalty. She has dedicated her career to helping organizations transform their customer relationships into sustainable competitive advantages. With over 25 years of experience, Bliss has worked with various companies, guiding them to adopt a customer-centric approach that fosters loyalty and satisfaction. Her insights and strategies have proven invaluable, making her a sought-after speaker and consultant in the field.