Measuring Library Performance: Principles and Techniques (Facet Publications

Measuring the performance of a library's services is essential for effective management and continuous improvement. Peter Brophy delves into various principles and techniques that enable library professionals to assess and enhance their offerings. The exploration provides insights into metrics and methodologies that can transform how libraries operate, ensuring they meet the evolving needs of their communities.

Brophy emphasizes the importance of gathering data and utilizing it to make informed decisions. With practical guidance, he helps librarians understand how to create meaningful performance indicators and leverage analytics to foster a vibrant library environment. This work serves as both a foundational text and a practical guide for those dedicated to optimizing library performance.