Service Delivery Platforms: Executing Flawless Service Offerings

Providing readers with insight into the revolutionary pairing between PSTN and the Internet, this book covers the evolution of service plane architecture and service delivery platforms that form the backbone of emerging and possible service offerings in this converged arena. Leading experts detail the intricacies of compatibility, scalability, service delivery, and billing for these services. This perspective allows both current and future developers and managers of communication services to see service offerings from the end users’ perspective. It defines the usability and ease of adoption advantages needed to accompany any paradigm shift in the industry.