Buchdetails
Beschreibung
The book is divided into four main The 42 Rules are based on Philippa's 15-plus years of consulting experience and research into what works at a practical level , and are illustrated with real-life examples from her clients, audiences and colleagues. Each rule is designed to help readers determine if the issue or idea that's being presented is pertinent to their specific situation. It explains the overall concept, and offers an immediately applicable example, case study, or other ideas from over 30 contributing experts including Rob Siefker, Director of Zappos Customer Loyalty Team, Francoise Gilbert, author of The Global Privacy Book , John Yunker, author of The Art of the Global Gateway , and Dan Burrus, author of Flash Foresight .