E-Service Intelligence: Methodologies, Technologies And Applications
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Nov 30, 2010
·
Englisch
·
Taschenbuch
(720 Seiten)
Format
Taschenbuch
Seiten
720
Sprache
Englisch
Veröffentlicht
Nov 30, 2010
Verlag
Springer
Ausgabe
Softcover reprint of hardcover 1st ed. 2007
ISBN-10
3642072011
ISBN-13
9783642072017
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.