Buchdetails
Format
Kindle
Seiten
697
Sprache
Englisch
Veröffentlicht
Jan 15, 2011
Verlag
Microsoft Press
Beschreibung
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.