Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

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May 24, 2011 · Inglés · Tapa blanda (400 páginas)
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Detalles del libro

Formato Tapa blanda
Páginas 400
Idioma Inglés
Publicado May 24, 2011
Editorial Jossey-Bass
ISBN-10 0470922249
ISBN-13 9780470922248

Descripción

In this insightful exploration of workplace dynamics, readers discover a comprehensive guide aimed at fostering a more harmonious work environment. The authors delve deep into the mechanisms of conflict, providing ten effective strategies that anyone can employ to navigate disputes and misunderstandings. Drawing on years of experience, they outline practical tools that promote understanding and collaboration, making it applicable for all levels of employees.

This updated edition not only covers traditional conflict resolution techniques but also incorporates modern approaches to address the complexities of today's workplace interactions. With an emphasis on fostering open communication and empathy, the book offers readers a pathway to transform conflicts into opportunities for growth, ultimately contributing to a more productive and positive organizational culture.
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