Frank Piller

درباره نویسنده

Frank Piller is a prominent figure in the field of operations management, particularly known for his contributions to supply chain management and mass customization. He has authored several influential books, including "Customer-Driven Supply Chains: From Glass Pipelines to Open Innovation Networks" and "The Customer Centric Enterprise: Advances in Mass Customization and Personalization." His work emphasizes the importance of aligning supply chain strategies with customer needs, advocating for a more personalized approach to production and service delivery.