CHANGE: Planned & Unplanned

Gerald M. Weinberg illustrates how to create a supportive environment for software engineering —an environment in which your organization can realize long-lasting gains in quality and productivity by learning how to manage change.As the author argues, the history of software engineering is riddled with failed attempts to improve quality and productivity without first creating a supportive environment. Many managers spend their money on tools, methodologies, outsourcing, training, and application packages, but they rarely spend anything to improve or to remove the management that created those situations in the first place.From systems thinking to project management to technology transfer to the interaction of culture and process, this volume analyzes transformation from a broad range of perspectives, providing a breadth of awareness essential for successful management of high-quality software development.Topics Systems ThinkingTactical Change PlanningPlanning Like a Software EngineerWhat Changes Have to HappenComponents of Stable Software EngineeringProcess PrinciplesCulture and ProcessImproving ProcessRequirements Principles and ProcessChanging the Requirements ProcessThe book also had five important The Diagram of EffectsAppendix The Software Engineering Cultural PatternsAppendix C. The Satir Interaction ModelAppendix D. Control ModelsAppendix E. The Three Observer Positions