توضیحات
"Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes." Written primarily for quality managers, practitioners, and consultants working across a broad range of industries, this book is also ideal as a text and learning resource for courses in quality and operations management at MBA level.