توضیحات
In a rapidly evolving marketplace, understanding the dynamics of customer relationships is crucial. This work delves into the concept of one-to-one marketing, presenting a comprehensive approach that emphasizes personalization and building deeper connections with customers. The authors, experts in their fields, draw on real-world examples and data to illustrate how tailoring marketing efforts can drive loyalty and enhance customer satisfaction.
The insights provided encourage businesses to shift from conventional mass marketing to strategies that focus on individual needs and preferences. By fostering a more intimate relationship with customers, organizations can create value not just for themselves, but for their clientele, ultimately leading to sustainable growth and competitive advantage.
The insights provided encourage businesses to shift from conventional mass marketing to strategies that focus on individual needs and preferences. By fostering a more intimate relationship with customers, organizations can create value not just for themselves, but for their clientele, ultimately leading to sustainable growth and competitive advantage.
جزئیات کتاب
فرمت
جلد نرم
صفحات
368 صفحه
زبان
ایتالیایی
منتشر شده
اکتبر 1, 2000
ناشر
Il Sole 24 Ore
ISBN-10
8883630939
ISBN-13
9788883630934