Livres de Shep Hyken - BookPine

Hábito Magnéticos: 7 Hábitos para Crear una Experiencia de Servicio Excepcional

Hábito Magnéticos: 7 Hábitos para Crear una Experiencia de Servicio Excepcional

Shep Hyken

Hábitos Magmeticos

Hábitos Magmeticos

Shep Hyken

I'll Be Back: How to Get Customers to Come Back Again & Again

I'll Be Back: How to Get Customers to Come Back Again & Again

Shep Hyken

I'll Be Back

I'll Be Back

Shep Hyken

Experts Power Guide to Selling More in Tough Times: Strategies to Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times

Experts Power Guide to Selling More in Tough Times: Strategies to Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times

Raúl Candeloro

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Shep Hyken

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence

Shep Hyken

Defeating an Internet Boogeyman: Simple Secrets of Reputation & Crisis Management Using Social Media & Web Marketing Strategy

Defeating an Internet Boogeyman: Simple Secrets of Reputation & Crisis Management Using Social Media & Web Marketing Strategy

Mason Duchatschek

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Shep Hyken

Cele Mai Bune Lecții de Leadership

Cele Mai Bune Lecții de Leadership

Larry Winget

Moments of Magic (Be a Star with Your Customers & Keep Them Forever)

Moments of Magic (Be a Star with Your Customers & Keep Them Forever)

Shep Hyken

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

Shep Hyken

Ultimate Customer Service: Customer Service Essentials for Loyal Customers

Ultimate Customer Service: Customer Service Essentials for Loyal Customers

Made for Success

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken

The Loyal Customer: A Lesson from a Cab Driver

The Loyal Customer: A Lesson from a Cab Driver

Shep Hyken

Only The Best on Leadership

Only The Best on Leadership

Shep Hyken

Only The Best on Customer Service

Only The Best on Customer Service

Larry H. Winget

Moments of Magic

Moments of Magic

Shep Hyken