Micah Solomonの本 - BookPine

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever

Micah Solomon

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Micah Solomon

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

Micah Solomon

Culture Of Yes: Practices And Principles Of Great Hospitality

Culture Of Yes: Practices And Principles Of Great Hospitality

Micah Solomon

Your Customer Is The Star: How To Make Millennials, Boomers and Everyone Else Love Your Business

Your Customer Is The Star: How To Make Millennials, Boomers and Everyone Else Love Your Business

Micah Solomon

Computer Forensics Jumpstart

Micah Solomon

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri

Summary: Exceptional Service, Exceptional Profit

Summary: Exceptional Service, Exceptional Profit

Leonardo Inghilleri

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

Micah Solomon