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Thomas Hess is recognized for his contributions to the field of software-as-a-service (SaaS) and the internationalization strategies of German software-based companies. His works often address the intricacies of customer needs and value creation structures within the software industry. With a focus on sustainable growth strategies for small and medium-sized enterprises, Hess provides insights into how these companies can effectively compete in a global market.

In addition to his scholarly articles, Hess has delved into the artistic realm, exploring the intersections between painting and software. His analysis of six prominent painters-Mondrian, De Kooning, Guston, Kline, Pollock, and Rothko-highlights the broader implications of creativity in both art and technology. Through his interdisciplinary approach, he fosters a deeper understanding of innovation and artistic expression in the context of modern business practices.

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