책 세부 정보
형식
킨들
페이지
390
언어
영어
출판됨
Apr 21, 2008
출판사
Wiley
ISBN-10
0470322861
ISBN-13
9780470322864
설명
Explains how companies can productively use development effectiveness, an offshoot of total quality management, to ease problems regarding changing technologies in the information services organization by providing tools for change while still creating high-performance IS organizations. Contains proven implementation steps for planning and managing IT transitional processes along with the instruments relevant to measure the IS organization's current position, readiness for and ability to change.