책 세부 정보
형식
페이퍼백
언어
영어
출판됨
Jan 1, 1993
출판사
Stanford Center on Conflict and Negotiation, Stanford University
설명
Lee Ross dives into the intricate dance of negotiation and conflict resolution, exploring a fascinating psychological phenomenon known as reactive devaluation. Readers are invited to discover how our perceptions shift when we encounter proposals from opposing sides. This compelling analysis reveals how biases can hinder constructive dialogue, often derailing potential agreements before they even start.
Through engaging examples and rich insights, the book illustrates how reactions can be shaped by the source of a message rather than its content. Ross encourages a deeper understanding of communication strategies, pushing for empathy and collaboration in resolving conflicts.
Perfect for anyone navigating contentious discussions, this work offers tools to foster more effective interactions. With a balance of theory and practical application, it’s a must-read for negotiators, mediators, and anyone looking to enhance their conflict resolution skills.
Through engaging examples and rich insights, the book illustrates how reactions can be shaped by the source of a message rather than its content. Ross encourages a deeper understanding of communication strategies, pushing for empathy and collaboration in resolving conflicts.
Perfect for anyone navigating contentious discussions, this work offers tools to foster more effective interactions. With a balance of theory and practical application, it’s a must-read for negotiators, mediators, and anyone looking to enhance their conflict resolution skills.