Boekdetails
Formaat
Paperback
Pagina's
208
Taal
Engels
Gepubliceerd
Jan 1, 2011
Uitgever
Government Training Inc.
ISBN-10
1937246817
ISBN-13
9781937246815
Beschrijving
There is nothing more destructive to teamwork and personal security than threats, bullying and potential physical violence – whether from inside or from an external source. Good management and good leadership start with a workforce that is secure and safe. The author is a nationally recognized expert on all aspects of workplace quality, employee development, leadership and workplace security. Her thought provoking seminars and books have brought practical solutions to the challenges of leadership. In this book, Rita presents a 7-step process for use by management and staff to deal head on with safety and security concerns. The book is packed with useful tips, best practices, case studies and checklists that walk you through the process from understanding the violence cycle to implementing an effective WVP program and ensuring that all management and employees are aware of it. There are practical tips on managing conflict – from bulling to domestic violence, dealing with mental health concerns and avoiding negligent hiring. There are sections on improving safety and security for workers in the field and detailed advice on what to do in the event of an outbreak of violence. There are also sample documents that can be used to create workplace violence policies, report personnel policies and forms. If your organization already has a WVP program in place, you still need to read this book to see how the program can be improved using the many cited best practices and case studies. If your organization doesn’t have a workplace violence prevention program this book is an essential read – not just for the managers who will have to implement it but all employees who are concerned about the safety of themselves and their colleagues.
Genres
Gezondheid & Welzijn