Szczegóły książki
Format
Miękka okładka
Strony
16
Język
Angielski
Opublikowany
Jan 1, 2003
Wydawca
HRD Press, Inc
ISBN-10
0874257107
ISBN-13
9780874257106
Opis
In an increasingly competitive world, an effective salesperson needs a wide variety of skills and competencies in order to be successful. These skills and competencies include the ability Appreciate Customer Needs and Expectations
Listen Attentively
Be Analytical
Problem Solve
Handle Objections and Complaints
Communicate and Present Effectively
Show Personal Warmth and Empathy
Demonstrate Tenacity and Self Motivation
Be Well Organized and Resourceful The Sales Effectiveness Profile report provides a clear indication of an individual's effectiveness in each skill/competency area, as well as interpretative information to use personal action-planning.
Listen Attentively
Be Analytical
Problem Solve
Handle Objections and Complaints
Communicate and Present Effectively
Show Personal Warmth and Empathy
Demonstrate Tenacity and Self Motivation
Be Well Organized and Resourceful The Sales Effectiveness Profile report provides a clear indication of an individual's effectiveness in each skill/competency area, as well as interpretative information to use personal action-planning.