Customer Data Integration: Reaching a Single Version of the Truth

Customer Data Integration: Reaching a Single Version of the Truth

Jill Dyché , Evan Levy , Don Peppers
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2008 · Inglês · Kindle · 2 edições
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Descrição

In a world where businesses thrive on customer relationships, the challenge of harmonizing data from various sources is more pressing than ever. This book delves into the intricacies of customer data integration, emphasizing the importance of creating a unified view of customers. The authors, seasoned experts in the field, draw upon real-world examples and strategic insights to demonstrate how organizations can effectively navigate the complexities of disparate data systems.

Dissecting the core components of effective data management, the work highlights the essential tools and methodologies required to achieve a single, coherent version of customer truth. The narrative weaves together practical strategies and thought leadership, making the content both engaging and informative for professionals across the spectrum.

Readers will find valuable guidance on fostering a data-driven culture within their organizations, ultimately leading to better decision-making and enhanced customer experiences. By embracing the principles outlined in this book, businesses can unlock the potential of their customer data, ensuring they not only meet but exceed customer expectations.

Detalhes do Livro

Formato Kindle
Páginas 324 páginas
Idioma Inglês
Publicado abr 21, 2008
Editora Wiley
Edições 2 edições
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