Key Performance Indicators for Government and Non Profit Agencies

Key Performance Indicators for Government and Non Profit Agencies

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May 29, 2012 · Inglês · eBook (333 páginas)
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Detalhes do Livro

Formato eBook
Páginas 333
Idioma Inglês
Publicado May 29, 2012
Editora John Wiley & Sons
ISBN-10 1280591218
ISBN-13 9781280591211

Descrição

Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicatorsBy exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. "Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs" is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups.Implementation variations and short cuts for government and not-for-profit organizationsHow to brainstorm performance measuresTemplates for reporting performance measuresA resource kit for a consultant who is acting as a coach / facilitator to the in-house project teamAlso by David Parmenter: "Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition"Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.
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