Knowledge Management Maturity in Law Firm Business

Knowledge management (KM) is introduced to help companies create, share, and use knowledge effectively. Organisational theorists have for example emphasised that information and knowledge acquired by one part of an organisation must be communicated speedily to other parts. This book applies the knowledge-based view of the firm as its main theoretical perspective. The knowledge-based view is part of the resource-based view of the firm, which views the firm as a collection of productive resources. The knowledge-based view considers knowledge as the critical input in production of legal services in the law firm. Knowledge is the primary source of value of the firm.