Detalhes do Livro
Formato
Brochura
Páginas
266
Idioma
Inglês
Publicado
May 14, 2014
Editora
Not Avail
ISBN-10
1856049884
ISBN-13
9781856049887
Descrição
Provide an account of thinking and research on the evaluation of library services. Illustrated throughout with examples across the different library sectors, this book is structured to focus on the intended service user, then to look at service management and the building blocks of services, and finally to draw together these strands.