作者的書籍：Robert E. Dugan - BookPine

Financial Management in Academic Libraries: Data-Driven Planning and Budgeting

Financial Management in Academic Libraries: Data-Driven Planning and Budgeting

Robert E. Dugan

Assessing Service Quality: Satisfying the Expectations of Library Customers

Assessing Service Quality: Satisfying the Expectations of Library Customers

Peter Hernon

Managing with Data: Using ACRL Metrics and PLAMetrics

Managing with Data: Using ACRL Metrics and PLAMetrics

Peter Hernon

Getting Started with Evaluation

Getting Started with Evaluation

Peter Hernon

Getting Started with Evaluation

Getting Started with Evaluation

Peter Hernon

Higher Education Outcomes Assessment for the Twenty-First Century

Higher Education Outcomes Assessment for the Twenty-First Century

Peter Hernon

Engaging in Evaluation and Assessment Research

Engaging in Evaluation and Assessment Research

Peter Hernon

Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes

Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes

Robert E. Dugan

Comparative Perspectives on E-Government: Serving Today and Building for Tomorrow

Comparative Perspectives on E-Government: Serving Today and Building for Tomorrow

Jeffrey W. Seifert

Comparative Perspectives on E-Government: Serving Today and Building for Tomorrow

Comparative Perspectives on E-Government: Serving Today and Building for Tomorrow

Jeffrey W. Seifert

Revisiting Outcomes Assessment in Higher Education

Revisiting Outcomes Assessment in Higher Education

Peter Hernon

Outcomes Assessment in Higher Education: Views and Perspectives

Outcomes Assessment in Higher Education: Views and Perspectives

Peter Hernon

U.S. Government on the Web: Getting the Information You Need

U.S. Government on the Web: Getting the Information You Need

Peter Hernon

United States Government Information: Policies and Sources

United States Government Information: Policies and Sources

Peter Hernon

United States Government Information: Policies and Sources

United States Government Information: Policies and Sources

Peter Hernon

Action Plan for Outcomes Assessment in Your Library

Action Plan for Outcomes Assessment in Your Library

Peter Hernon

U.S. Government on the Web: Getting the Information You Need (2nd Edition)

U.S. Government on the Web: Getting the Information You Need (2nd Edition)

Peter Hernon

U.S. Government on the Web: Getting the Information You Need

U.S. Government on the Web: Getting the Information You Need

Peter Hernon