الوصف
An entertaining guidebook for service professionals working on the front line, "Delivering Knock Your Socks Off Service" equips readers with the savvy and skills they need to deliver great customer service--under any circumstances. The authors offer techniques that will create three-fold success: inspired employees, impressed customers, and knock-your-socks-off profits.
تفاصيل الكتاب
تنسيق
غلاف ورقي
لغة
الألمانية
منشور
Jan 1, 2002
الناشر
Campus Verlag GmbH
رقم ISBN-10
359336929X
رقم ISBN-13
9783593369297