The Evolution of Customer Experience. From Consistency to Purpose

The Evolution of Customer Experience. From Consistency to Purpose

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2017 · انگلیسی · کتاب الکترونیکی
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توضیحات

Lior Arussy explores the transformative journey of customer experience from mere consistency to a deeper sense of purpose. He delves into how businesses can elevate their interactions by focusing on the emotional connections they forge with customers, creating a more fulfilling experience that resonates on a personal level.

Through insightful analysis and real-world examples, Arussy challenges conventional strategies and encourages companies to prioritize empathy and purpose in their approach. This thought-provoking work serves as a guide for organizations aiming to adapt and thrive in an increasingly competitive landscape.

جزئیات کتاب

فرمت کتاب الکترونیکی
صفحات 11 صفحه
زبان انگلیسی
منتشر شده مارس 22, 2017
ناشر 800-CEO-READ

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