The Evolution of Customer Experience. From Consistency to Purpose

The Evolution of Customer Experience. From Consistency to Purpose

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2017 · English · eBook
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Description

Lior Arussy explores the transformative journey of customer experience from mere consistency to a deeper sense of purpose. He delves into how businesses can elevate their interactions by focusing on the emotional connections they forge with customers, creating a more fulfilling experience that resonates on a personal level.

Through insightful analysis and real-world examples, Arussy challenges conventional strategies and encourages companies to prioritize empathy and purpose in their approach. This thought-provoking work serves as a guide for organizations aiming to adapt and thrive in an increasingly competitive landscape.

Book Details

Format eBook
Pages 11 pages
Language English
Published Mar 22, 2017
Publisher 800-CEO-READ

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