本の詳細
形式
キンドル
ページ数
217
言語
英語
公開されました
Apr 28, 2015
出版社
Strategic Book Publishing and Rights Agency
ISBN-10
1681810697
ISBN-13
9781681810690
説明
How to Run a Profitable (Hospitality) Hotel, Resort, Restaurant, Food, and Beverage Business is a management guide focusing on improving product and service offerings, while setting desired monetary goals.The intent is to corner your market by providing a superior, consistent level of performance to exceed guest expectations. Through your commitment to profit, you will recognize that guest satisfaction is the critical ingredient. In order to create a quality product and provide excellent service, a concerted focus on attention to detail is required.Put acceptable standards in place through "expect what you inspect" ; provide guests a clean, comfortable property with attentive services; making profit is a direct result of running a dynamic property. The objective is to provide guests what they expect, because they are paying for it; use the "Standard Model" concept and structured change by creating your action plan; provide outstanding food and beverage product and service quality; nuild a sales plan for managing your marketplace niche.Publisher's
ジャンル
スリラー&サスペンス
アクション&アドベンチャー
ビジネス&経済