책 세부 정보
형식
킨들
페이지
217
언어
영어
출판됨
Apr 28, 2015
출판사
Strategic Book Publishing and Rights Agency
ISBN-10
1681810697
ISBN-13
9781681810690
설명
How to Run a Profitable (Hospitality) Hotel, Resort, Restaurant, Food, and Beverage Business is a management guide focusing on improving product and service offerings, while setting desired monetary goals.The intent is to corner your market by providing a superior, consistent level of performance to exceed guest expectations. Through your commitment to profit, you will recognize that guest satisfaction is the critical ingredient. In order to create a quality product and provide excellent service, a concerted focus on attention to detail is required.Put acceptable standards in place through "expect what you inspect" ; provide guests a clean, comfortable property with attentive services; making profit is a direct result of running a dynamic property. The objective is to provide guests what they expect, because they are paying for it; use the "Standard Model" concept and structured change by creating your action plan; provide outstanding food and beverage product and service quality; nuild a sales plan for managing your marketplace niche.Publisher's
장르들
스릴러 & 서스펜스
액션 & 어드벤처
비즈니스 & 경제