Fred Reichheld의 책들 - BookPine

HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year

HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year

Harvard Business Review

HBR's 10 Must Reads on Strategic Marketing (The HBR's 10 Must Reads Series)

HBR's 10 Must Reads on Strategic Marketing (The HBR's 10 Must Reads Series)

Harvard Business Review

livro vencendo com proposito 1 edico 2022 Ed. 2022

livro vencendo com proposito 1 edico 2022 Ed. 2022

Fred Reichheld

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Fred Reichheld

HBR's 10 Must Reads on Strategic Marketing

HBR's 10 Must Reads on Strategic Marketing

Harvard Business Review

Искренняя лояльность Ключ к завоеванию клиентов на всю жизнь

Искренняя лояльность Ключ к завоеванию клиентов на всю жизнь

Fred Reichheld

The Ultimate Question: Driving Good Profits and True Growth

The Ultimate Question: Driving Good Profits and True Growth

Fred Reichheld

La pregunta decisiva 2.0

La pregunta decisiva 2.0

Fred Reichheld

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

Fred Reichheld

The Ultimate Question

The Ultimate Question

Fred Reichheld

A Pergunta Definitiva 2.0

A Pergunta Definitiva 2.0

Fred Reichheld

The Ultimate Question (Ch 6): The Rules of Measurement

The Ultimate Question (Ch 6): The Rules of Measurement

Fred Reichheld

The Enterprise Story--Measuring What Matters

The Enterprise Story--Measuring What Matters

Fred Reichheld

How the Net Promoter Score (NPS) Can Drive Growth

How the Net Promoter Score (NPS) Can Drive Growth

Fred Reichheld

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World (Your Coach in a Box) by Frederick F Reichheld

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World (Your Coach in a Box) by Frederick F Reichheld

Fred Reichheld

Vencendo com o propósito

Vencendo com o propósito

Fred Reichheld