Description
Never before, in the legal profession, have the issues of client care and client complaints assumed such a high profile. This volume seeks to provide information on those subjects for solicitors. It covers the areas of as avoiding complaints, handling complaints, client care, Practice Rule 15 and offers specimen complaints procedures for different sized companies.
Book Details
Format
Paperback
Pages
136 pages
Language
English
Published
Jun 30, 2001
Publisher
EMIS Professional Publishing
Editions
2 editions
ISBN-10
185811280X
ISBN-13
9781858112800