Description
Business Process Change , 3 rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition:
Book Details
Format
Paperback
Pages
520 pages
Language
English
Published
May 22, 2014
Publisher
Morgan Kaufmann
Editions
3 editions
ISBN-10
0128003871
ISBN-13
9780128003879