Description
Merry and McCall-Smith question the understandable, but often inappropriate, tendency to blame individuals for medical errors. They point out that the goal of safety is far better served by a sophisticated understanding of the difference between negligence and inevitable error, and by a frank recognition of just why human error occurs and how things go wrong in any complex system. Although medicine is used as the book's primary example, the points made apply equally to aviation, industrial activities, and many other fields of human endeavour.
Book Details
Format
Paperback
Pages
264 pages
Language
English
Published
Aug 27, 2001
Publisher
Cambridge University Press
Editions
2 editions
ISBN-10
0521000882
ISBN-13
9780521000888