Description
Manage your business from a services perspectiveWhat if technology was designed to serve the business - every time? That's service management! Done properly, it can make everybody happy - the customer, the service provider, and the
Book Details
Format
Kindle
Pages
336 pages
Language
English
Published
Jun 3, 2009
Publisher
For Dummies
Editions
3 editions
ISBN-10
0470529067
ISBN-13
9780470529065