Description
Larry Wilson presents a refreshing perspective on the age-old practice of selling, advocating for a shift from traditional sales tactics to a partnership approach. He emphasizes the importance of building genuine relationships with customers, fostering collaboration, and creating value that goes beyond mere transactions.
Through engaging insights, Wilson illustrates how this mindset can lead to not just increased customer satisfaction but also long-term loyalty. By prioritizing connection over competition, businesses can create more meaningful interactions that benefit both the seller and the buyer, ultimately transforming the landscape of customer relations.
Through engaging insights, Wilson illustrates how this mindset can lead to not just increased customer satisfaction but also long-term loyalty. By prioritizing connection over competition, businesses can create more meaningful interactions that benefit both the seller and the buyer, ultimately transforming the landscape of customer relations.
Book Details
Format
Paperback
Pages
294 pages
Language
English
Published
Jan 19, 1996
Publisher
Wiley
Editions
4 editions
ISBN-10
0471147419
ISBN-13
9780471147411