Book Details
Format
Paperback
Pages
288
Language
English
Published
Oct 2, 2012
Publisher
Palgrave Macmillan
ISBN-10
0230291473
ISBN-13
9780230291478
Description
An entirely revamped edition that provides a practical kit of ideas, methods and approaches to support all direct work with people - from service users and patients to employees and colleagues. Introducing over eighty techniques and spanning a wealth of professional settings, it is another quality text from an author with a proven pedigree.