Windows Telephony: A Practical Guide to Designing, Using and Developing Telephony Applications on All Windows Operating Systems at the Desktop and Via Client-Server

Windows is quickly becoming the platform of choices for both small and large scale computer telephony platforms. This is a practical guide to designing, using and developing telephony applications. Read this book if you are a developer, computer network reseller, IS manager or systems integrator. You will learn how to create robust and feature-rich solutions for Windows using proven techniques. You'll get coding examples, API selection tips and advice on VB and C++ tools and development. You will learn how to implement both standalone and client-server systems. It covers Windows95, Windows NT, TAPI, ECTF S.100, IVR, MAPI and telephony networking.