توضیحات
Every library experiences difficult patrons. Thorough preparation is the best defense: it's always much better to be proactive than reactive. The authors of Crash Course in Dealing with Difficult Library Customers realized that these kinds of situations a
جزئیات کتاب
فرمت
کیندل
صفحات
173 صفحه
زبان
انگلیسی
منتشر شده
Dec 16, 2013
ناشر
Libraries Unlimited
نسخهها
2 editions
ISBN-10
1610692845
ISBN-13
9781610692847