설명
This insightful guide offers a comprehensive exploration of the art and craft of professional serving. Designed for both budding and seasoned servers, it delves into the nuances of etiquette, customer service, and teamwork. Readers will discover practical techniques that enhance the dining experience, from the intricacies of menu knowledge to the subtleties of handling difficult customers with grace.
With contributions from experienced professionals, it captures the essence of what it means to excel in a fast-paced dining environment. Engaging anecdotes and actionable advice make it an essential resource for anyone looking to elevate their skills and pursue a successful career in the hospitality industry.
With contributions from experienced professionals, it captures the essence of what it means to excel in a fast-paced dining environment. Engaging anecdotes and actionable advice make it an essential resource for anyone looking to elevate their skills and pursue a successful career in the hospitality industry.
책 세부 정보
형식
페이퍼백
페이지
196 페이지
언어
영어
출판됨
1월 1, 2019
출판사
PEARSON
ISBN-10
935394192X
ISBN-13
9789353941925