Professional server

Professional server

Edward E. Sanders , Marcella Giannasio
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2019 · 英语 · 平装书
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描述

This insightful guide offers a comprehensive exploration of the art and craft of professional serving. Designed for both budding and seasoned servers, it delves into the nuances of etiquette, customer service, and teamwork. Readers will discover practical techniques that enhance the dining experience, from the intricacies of menu knowledge to the subtleties of handling difficult customers with grace.

With contributions from experienced professionals, it captures the essence of what it means to excel in a fast-paced dining environment. Engaging anecdotes and actionable advice make it an essential resource for anyone looking to elevate their skills and pursue a successful career in the hospitality industry.

书籍详情

格式 平装书
页数 196 页
语言 英语
已发布 1月 1, 2019
出版商 PEARSON
ISBN-10 935394192X
ISBN-13 9789353941925
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