تفاصيل الكتاب
تنسيق
غلاف صلب
صفحات
720
لغة
الإنجليزية
منشور
Oct 26, 2006
الناشر
Springer
رقم ISBN-10
3540370153
رقم ISBN-13
9783540370154
الوصف
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.