Buchdetails
Format
Gebundene Ausgabe
Seiten
720
Sprache
Englisch
Veröffentlicht
Oct 26, 2006
Verlag
Springer
ISBN-10
3540370153
ISBN-13
9783540370154
Beschreibung
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.