E-Service Intelligence: Methodologies, Technologies and Applications

E-Service Intelligence: Methodologies, Technologies and Applications

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Oct 26, 2006 · Inglês · Capa dura (720 páginas)
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Detalhes do Livro

Formato Capa dura
Páginas 720
Idioma Inglês
Publicado Oct 26, 2006
Editora Springer
ISBN-10 3540370153
ISBN-13 9783540370154

Descrição

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.
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