Description
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.
Book Details
Format
Hardcover
Pages
720 pages
Language
English
Published
Oct 26, 2006
Publisher
Springer
Editions
2 editions
ISBN-10
3540370153
ISBN-13
9783540370154