الوصف
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
تفاصيل الكتاب
تنسيق
غلاف ورقي
صفحات
444 صفحات
لغة
الإنجليزية
منشور
يناير 15, 2011
الناشر
Microsoft Press
الطبعات
2 طبعات
رقم ISBN-10
0735648905
رقم ISBN-13
9780735648906