Описание
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
Детали книги
Формат
Мягкая обложка
Страницы
444 страниц
Язык
Английский
Опубликовано
янв 15, 2011
Издатель
Microsoft Press
Издания
Изданий: 2
ISBN-10
0735648905
ISBN-13
9780735648906