설명
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
책 세부 정보
형식
페이퍼백
페이지
444 페이지
언어
영어
출판됨
1월 15, 2011
출판사
Microsoft Press
판본
판본 2개
ISBN-10
0735648905
ISBN-13
9780735648906