Microsoft Dynamics(r) Crm 4.0 Step by Step

Microsoft Dynamics(r) Crm 4.0 Step by Step

Mike Snyder , Jim Steger , Kara O'Brien
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Sep 15, 2008 · Slovak · Kindle (909 pages)
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Book Details

Format Kindle
Pages 909
Language Slovak
Published Sep 15, 2008
Publisher Microsoft Press
ISBN-10 0735638152
ISBN-13 9780735638150

Description

Whether youOCOre in sales, marketing, or customer serviceOCoquickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the paceOCobuilding and practicing the skills you need, just when you need them!Create and manage accountsOCofor a 360 view of your customers and businessWork with Microsoft Dynamics CRM directly from Microsoft OutlookTrack customer activity; import and map data automatically Manage campaigns, leads, quotes, contracts, and ordersEmploy basic to advanced reporting capabilities

Your all-in-one learning experience includes: Files for building skills and practicing the bookOCOs lessonsFully searchable eBookSample chapters from related Microsoft Press booksWINDOWS VISTA PRODUCT GUIDE eReferenceOCoplus other resourcesOCoon CD

A Note Regarding the CD or DVD

The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to booktech@oreilly.com."
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