Buchdetails
Format
Kindle
Seiten
353
Sprache
Englisch
Veröffentlicht
Nov 11, 2016
Beschreibung
Customer centricity enables product and services to be built around the needs and wants of the customer. It is critical for delivering the enhanced customer experience needed to develop customer relationships.
This book provides a customer centricity framework and scorecard for you to evaluate how customer centric your business is, and a guide for building a customer centric organisation.
This book provides a customer centricity framework and scorecard for you to evaluate how customer centric your business is, and a guide for building a customer centric organisation.
Genres
Wirtschaft & Finanzen